Member growth & venue operations

Grow membership revenue from both ends.

We run member acquisition, retention and day-to-day operations for small entertainment and fitness venues in Round Rock and Austin. We fill the top of the funnel and plug the bottom.

The rule we work by: everything we add should make membership revenue go up or churn go down.

Built for
  • Golf simulator lounges
  • Pickleball facilities
  • Boutique gyms
  • Climbing gyms
  • Axe throwing
  • Entertainment & event spaces
Serving
  • Round Rock
  • Austin
  • Cedar Park
  • Georgetown
  • Pflugerville
The problem

Most venues lose members as fast as they add them.

At 5% monthly churn, a venue turns over roughly half its members in a year. Owners keep paying for leads to refill a bucket with a hole in it, because nobody on staff is paid to stop members from leaving. Here’s how we fix that.

01 / 05

Most venues are a bucket with a hole in it.

New members pour in at the top. Cancellations leak out the bottom. The level barely moves.

A bucket fills with new members from the top while members leak out of a hole in its side. + More ad spend ACQUISITION RETENTION New members in Members leaving MEMBERS 176 Illustration
Numbers are illustrative
How we work

Two engines, run together

Most venues only ever pay someone to bring members in. We run acquisition and retention as one system, and we’re measured on net member growth and retained membership revenue.

ENGINE I

Acquisition

Quality members through the door

  • Annual and corporate memberships first
  • Fast follow-up, tours and demos
  • Corporate outreach and referral systems
ENGINE II

Retention

Members who stay

  • First-30-day onboarding
  • A flag on anyone absent 14–21 days
  • Save conversations before a cancellation goes through

See services and monthly retainers

Start here

The Member Audit

Before anyone talks about a retainer, we find out where your members are going. Two weeks, a fixed fee, and a retention system you can put to work right away.

$750 Two-week engagement
Fixed fee
  • Churn analysis from your own member data
  • Three retention plays built for your venue
  • A written report, yours to keep